{"id":2129,"date":"2022-12-09T15:54:11","date_gmt":"2022-12-09T23:54:11","guid":{"rendered":"https:\/\/jetstreamsoft.com\/portal\/?post_type=ht_kb&#038;p=2129"},"modified":"2024-10-03T14:09:18","modified_gmt":"2024-10-03T22:09:18","slug":"jetdr-plugin-does-not-load-after-msa-upgrade","status":"publish","type":"ht_kb","link":"https:\/\/jetstreamsoft.com\/portal\/jetstream-knowledge-base\/jetdr-plugin-does-not-load-after-msa-upgrade\/","title":{"rendered":"JetStream DR Plugin Does Not Load after MSA Upgrade"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Problem<\/h2>\n\n\n\n<p class=\"\">The JetStream DR plugin fails to load after the MSA has been upgraded.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"508\" height=\"161\" src=\"https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2022\/12\/image-24.png\" alt=\"\" class=\"wp-image-2130\" srcset=\"https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2022\/12\/image-24.png 508w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2022\/12\/image-24-300x95.png 300w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2022\/12\/image-24-50x16.png 50w\" sizes=\"(max-width: 508px) 100vw, 508px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Solution<\/h2>\n\n\n\n<p class=\"\">This issue can occur if the MSA version is higher than the JetStream DR plugin after the MSA has been upgraded. Do the following to resolve the issue:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"\">Log in to the MSA web console.<\/li>\n\n\n\n<li class=\"\">Click the &#8220;upgrade plugin&#8221; option.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"613\" height=\"340\" src=\"https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2022\/12\/image-25.png\" alt=\"\" class=\"wp-image-2131\" srcset=\"https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2022\/12\/image-25.png 613w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2022\/12\/image-25-300x166.png 300w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2022\/12\/image-25-50x28.png 50w\" sizes=\"(max-width: 613px) 100vw, 613px\" \/><\/figure>\n\n\n\n<p class=\"is-style-info wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\">After the plugin has been upgraded, log out from vCenter and then log back in to load the newly upgraded plugin version.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"5\" height=\"5\" src=\"https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2023\/12\/alt-text-pixel.png\" alt=\"Client version does not match management server version\" class=\"wp-image-5672\"\/><\/figure>\n\n\n\n<p class=\"\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Problem The JetStream DR plugin fails to load after the MSA has been upgraded. Solution This issue can occur if the MSA version is higher than the JetStream DR plugin after the MSA has been upgraded. Do the following to resolve the issue:<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"nf_dc_page":"","footnotes":""},"ht-kb-category":[92],"ht-kb-tag":[222],"class_list":["post-2129","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-troubleshooting","ht_kb_tag-upgrade"],"_links":{"self":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb\/2129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/comments?post=2129"}],"version-history":[{"count":2,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb\/2129\/revisions"}],"predecessor-version":[{"id":5697,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb\/2129\/revisions\/5697"}],"wp:attachment":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/media?parent=2129"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb-category?post=2129"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb-tag?post=2129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}