{"id":2496,"date":"2023-05-10T10:46:46","date_gmt":"2023-05-10T18:46:46","guid":{"rendered":"https:\/\/jetstreamsoft.com\/portal\/?post_type=ht_kb&#038;p=2496"},"modified":"2024-10-01T20:20:09","modified_gmt":"2024-10-02T04:20:09","slug":"cluster-iofilter-installation-failure","status":"publish","type":"ht_kb","link":"https:\/\/jetstreamsoft.com\/portal\/jetstream-knowledge-base\/cluster-iofilter-installation-failure\/","title":{"rendered":"Failed IO Filter Package Installation on Cluster"},"content":{"rendered":"\n<p class=\"is-style-info wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\">This article applies to all JSDR software versions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Problem<\/h2>\n\n\n\n<p class=\"\">IO Filter installation on the cluster fails displaying the following error:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code><code>Failed to install the package on the cluster.\n\nDetails:  Cannot complete the operation. See the event log for details. Failed to modify installation status of I\/O filter, JET_bootbank_jetdr_4.1.12.169-1OEM.670.0.0.8169922, on all hosts.. null. host=10.40.3.12, errorMsg: MethodFault.summary Agent VIB module is not installed. Cause : &lt;error errorClass=\"InstallationError\"&gt; &lt;errorCode&gt;15&lt;\/errorCode&gt; &lt;errorDesc&gt;The installation transaction failed.&lt;\/errorDesc&gt; &lt;vibs&gt;JET_bootbank_jetdr_4.1.12.169-1OEM.670.0.0.8169922&lt;\/vibs&gt; &lt;msg&gt;('JET_bootbank_jetdr_4.1.12.169-1OEM.670.0.0.8169922', 'Could not find a trusted signer: unable to get local issuer certificate')&lt;\/msg&gt; &lt;\/error&gt; host=10.40.3.24, errorMsg: MethodFault.summary Agent VIB module is not installed. Cause : &lt;error errorClass=\"InstallationError\"&gt; &lt;errorCode&gt;15&lt;\/errorCode&gt; &lt;errorDesc&gt;The installation transaction failed.&lt;\/errorDesc&gt; &lt;vibs&gt;JET_bootbank_jetdr_4.1.12.169-1OEM.670.0.0.8169922&lt;\/vibs&gt; &lt;msg&gt;('JET_bootbank_jetdr_4.1.12.169-1OEM.670.0.0.8169922', 'Could not find a trusted signer: unable to get local issuer certificate)&lt;\/msg&gt; &lt;\/error&gt;<\/code><\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\">Solution<\/h2>\n\n\n\n<p class=\"\">This problem can be caused by an incompatible version of ESXi.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Install\/upgrade the host to a supported version of ESXi.<\/li>\n<\/ul>\n\n\n\n<p class=\"is-style-success wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\"><strong>Supported ESXi versions<\/strong><br>\u2022 6.7 P03 or later (build number#16713306 or later) for older JSDR versions to 4.1.6.<br>\u2022 7.0 Update 3c or later (build number# 19193900 or later) for JSDR version (4.1.8) and later.<\/p>\n\n\n\n<p class=\"is-style-alert wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\"><strong>Additional References<\/strong>: Other scenarios where the Cluster IO Filter and VIB installation may fail.<br>* <a href=\"https:\/\/jetstreamsoft.com\/portal\/jetstream-knowledge-base\/vib-installation-failure\/\">VIB Installation Failure<\/a><br>* <a href=\"https:\/\/jetstreamsoft.com\/portal\/jetstream-knowledge-base\/cluster-io-filter-upgrade-error\/\">Cluster IO Filter Upgrade Error<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Problem IO Filter installation on the cluster fails displaying the following error: Solution This problem can be caused by an incompatible version of ESXi.<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"nf_dc_page":"","footnotes":""},"ht-kb-category":[92],"ht-kb-tag":[223],"class_list":["post-2496","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-troubleshooting","ht_kb_tag-io-filter-vcenter-plugin"],"_links":{"self":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb\/2496","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/comments?post=2496"}],"version-history":[{"count":1,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb\/2496\/revisions"}],"predecessor-version":[{"id":5686,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb\/2496\/revisions\/5686"}],"wp:attachment":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/media?parent=2496"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb-category?post=2496"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb-tag?post=2496"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}