{"id":5338,"date":"2024-07-19T12:15:32","date_gmt":"2024-07-19T20:15:32","guid":{"rendered":"https:\/\/jetstreamsoft.com\/portal\/?post_type=ht_kb&#038;p=5338"},"modified":"2025-02-13T15:47:41","modified_gmt":"2025-02-13T23:47:41","slug":"vcenter-alarm-protected-domain-recovery-runbook-execution-failed","status":"publish","type":"ht_kb","link":"https:\/\/jetstreamsoft.com\/portal\/jetstream-knowledge-base\/vcenter-alarm-protected-domain-recovery-runbook-execution-failed\/","title":{"rendered":"(Alarm) Protected Domain Recovery Runbook Execution Failed"},"content":{"rendered":"\n<p class=\"is-style-info wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\">This article applies to all JSDR software versions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Alarm<\/h2>\n\n\n\n<p class=\"\">This alarm is triggered when Re-IP fails to properly execute for a VM failover\/failback runbook configuration.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"666\" height=\"287\" src=\"https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/07\/alarm-runbook-failed.png\" alt=\"\" class=\"wp-image-5339\" srcset=\"https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/07\/alarm-runbook-failed.png 666w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/07\/alarm-runbook-failed-300x129.png 300w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/07\/alarm-runbook-failed-50x22.png 50w\" sizes=\"(max-width: 666px) 100vw, 666px\" \/><figcaption class=\"wp-element-caption\"><em>Example: Alarm reported in the vCenter Events screen.<\/em><\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Possible Cause<\/h2>\n\n\n\n<p class=\"\">This condition typically occurs when VMware Tools are not installed on the guest virtual machine causing the runbook execution to fail.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Resolution<\/h2>\n\n\n\n<p class=\"\">Ensure VMware Tools are running on the Guest OS.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Windows VMs: Check VMware Tools from the <em>Control Panel<\/em>.<\/li>\n\n\n\n<li class=\"\">Linux VMs: Check the VMware Tools version using the command: <kbd><strong>vmware-toolbox-cmd -v<\/strong><\/kbd><\/li>\n\n\n\n<li class=\"\">To install the VMware Tools on a Cent OS system, use the command: <kbd><strong>sudo yum install open-vm-tools<\/strong><\/kbd><\/li>\n<\/ul>\n\n\n\n<p class=\"is-style-alert wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\">If the runbook still fails to execute properly, review <code><strong>jss-task.log<\/strong><\/code> from the MSA to determine the cause.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Alarm This alarm is triggered when Re-IP fails to properly execute for a VM failover\/failback runbook configuration. Possible Cause This condition typically occurs when VMware Tools are not installed on the guest virtual machine causing the runbook execution to fail. Resolution Ensure VMware Tools are running on the Guest OS.<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"nf_dc_page":"","footnotes":""},"ht-kb-category":[92],"ht-kb-tag":[249],"class_list":["post-5338","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-troubleshooting","ht_kb_tag-alarm-jetstream"],"_links":{"self":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb\/5338","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/comments?post=5338"}],"version-history":[{"count":3,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb\/5338\/revisions"}],"predecessor-version":[{"id":6637,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb\/5338\/revisions\/6637"}],"wp:attachment":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/media?parent=5338"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb-category?post=5338"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb-tag?post=5338"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}