{"id":5357,"date":"2024-07-19T15:28:03","date_gmt":"2024-07-19T23:28:03","guid":{"rendered":"https:\/\/jetstreamsoft.com\/portal\/?post_type=ht_kb&#038;p=5357"},"modified":"2025-02-13T15:47:11","modified_gmt":"2025-02-13T23:47:11","slug":"vcenter-alarm-protected-domain-recovery-failover-failback-restore-failed","status":"publish","type":"ht_kb","link":"https:\/\/jetstreamsoft.com\/portal\/jetstream-knowledge-base\/vcenter-alarm-protected-domain-recovery-failover-failback-restore-failed\/","title":{"rendered":"(Alarm) Protected Domain Recovery Failed (Failover\/Failback\/Restore)"},"content":{"rendered":"\n<p class=\"is-style-info wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\">This article applies to all JSDR software versions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Alarm<\/h2>\n\n\n\n<p class=\"\">This alarm signals failure of a recovery operation (Failover, Failback, or Restore) on the protected domain.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"232\" src=\"https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/07\/msg-domain-recovery-1024x232.png\" alt=\"\" class=\"wp-image-5358\" srcset=\"https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/07\/msg-domain-recovery-1024x232.png 1024w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/07\/msg-domain-recovery-300x68.png 300w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/07\/msg-domain-recovery-768x174.png 768w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/07\/msg-domain-recovery-50x11.png 50w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/07\/msg-domain-recovery.png 1353w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><em>Example: Protected domain recovery failure alarm.<\/em><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"869\" height=\"206\" src=\"https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/07\/def-domain-recovery.png\" alt=\"\" class=\"wp-image-5359\" srcset=\"https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/07\/def-domain-recovery.png 869w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/07\/def-domain-recovery-300x71.png 300w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/07\/def-domain-recovery-768x182.png 768w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/07\/def-domain-recovery-50x12.png 50w\" sizes=\"(max-width: 869px) 100vw, 869px\" \/><figcaption class=\"wp-element-caption\"><em>Example: Alarm definition in vCenter.<\/em><\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Possible Cause<\/h2>\n\n\n\n<p class=\"\">A protected domain recovery operation can fail because:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">The protected domain at the primary site was not shut down properly during a <em>planned<\/em> or <em>regular<\/em> failover.<\/li>\n\n\n\n<li class=\"\">An ongoing <em>continuous failover<\/em> (CFO) task was manually terminated.<\/li>\n\n\n\n<li class=\"\">Ownership of the protected domain was not properly transferred.<\/li>\n\n\n\n<li class=\"\">The process of rehydrating VM data from the object store was interrupted.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Resolution<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"\">Review the task logs in the Jetstream UI to identify the cause of the failure.<\/li>\n\n\n\n<li class=\"\">Ensure there are no network communication issues with the object store.<\/li>\n\n\n\n<li class=\"\">Confirm all JetStream DR appliances\/components are operating in a healthy state.<\/li>\n<\/ol>\n\n\n\n<p class=\"is-style-success wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\">After any identified issue has been resolved, restart the protected domain recovery operation.<\/p>\n\n\n\n<p class=\"is-style-alert wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\"><a href=\"https:\/\/jetstreamsoft.com\/portal\/jetstream-knowledge-base\/contacting-jetstream-software\/\">Contact Jetstream Support<\/a>\u00a0and provide\u00a0<a href=\"https:\/\/jetstreamsoft.com\/portal\/jetstream-knowledge-base\/collect-support-logs\/#msa-logs\">MSA logs<\/a>\u00a0if you are unable to resolve the issue.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Alarm This alarm signals failure of a recovery operation (Failover, Failback, or Restore) on the protected domain. Possible Cause A protected domain recovery operation can fail because: Resolution<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"nf_dc_page":"","footnotes":""},"ht-kb-category":[92],"ht-kb-tag":[249],"class_list":["post-5357","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-troubleshooting","ht_kb_tag-alarm-jetstream"],"_links":{"self":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb\/5357","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/comments?post=5357"}],"version-history":[{"count":4,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb\/5357\/revisions"}],"predecessor-version":[{"id":6636,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb\/5357\/revisions\/6636"}],"wp:attachment":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/media?parent=5357"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb-category?post=5357"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb-tag?post=5357"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}