{"id":5986,"date":"2024-11-18T12:18:04","date_gmt":"2024-11-18T20:18:04","guid":{"rendered":"https:\/\/jetstreamsoft.com\/portal\/?post_type=ht_kb&#038;p=5986"},"modified":"2024-11-18T12:21:34","modified_gmt":"2024-11-18T20:21:34","slug":"vm-stop-protection-fails-failed-to-detach-storage-policy-from-protected-vm","status":"publish","type":"ht_kb","link":"https:\/\/jetstreamsoft.com\/portal\/jetstream-knowledge-base\/vm-stop-protection-fails-failed-to-detach-storage-policy-from-protected-vm\/","title":{"rendered":"VM Stop Protection Fails: &#8220;Failed to detach storage policy from protected VM&#8221;"},"content":{"rendered":"\n<p class=\"is-style-info wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\">This article applies to all JSDR software versions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Problem<\/h2>\n\n\n\n<p class=\"\">Attempting to un-protect a virtual machine from JetStream DR fails and displays the message \u201c<em>Failed to detach storage policy from protected VM.<\/em>&#8220;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1003\" height=\"272\" src=\"https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/11\/stopprotection1.png\" alt=\"\" class=\"wp-image-5987\" srcset=\"https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/11\/stopprotection1.png 1003w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/11\/stopprotection1-300x81.png 300w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/11\/stopprotection1-768x208.png 768w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/11\/stopprotection1-50x14.png 50w\" sizes=\"(max-width: 1003px) 100vw, 1003px\" \/><figcaption class=\"wp-element-caption\">VM Stop Protection has failed.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Troubleshooting<\/h2>\n\n\n\n<p class=\"\">Un-protecting a VM may fail for reasons related to snapshots:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">The VM to be un-protected currently has an associated snapshot, which is not allowed.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"1000\" height=\"368\" src=\"https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/11\/stopprotection2.png\" alt=\"\" class=\"wp-image-5988\" srcset=\"https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/11\/stopprotection2.png 1000w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/11\/stopprotection2-300x110.png 300w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/11\/stopprotection2-768x283.png 768w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/11\/stopprotection2-50x18.png 50w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><figcaption class=\"wp-element-caption\">The VM to un-protect has a snapshot.<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"1004\" height=\"400\" src=\"https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/11\/stopprotection3.png\" alt=\"\" class=\"wp-image-5989\" srcset=\"https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/11\/stopprotection3.png 1004w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/11\/stopprotection3-300x120.png 300w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/11\/stopprotection3-768x306.png 768w, https:\/\/jetstreamsoft.com\/portal\/wp-content\/uploads\/2024\/11\/stopprotection3-50x20.png 50w\" sizes=\"(max-width: 1004px) 100vw, 1004px\" \/><figcaption class=\"wp-element-caption\">Snapshot error reported in vCenter.<\/figcaption><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">The VM may have had a snapshot that was previously deleted, but consolidation was not performed to clear it.<\/li>\n<\/ul>\n\n\n\n<p class=\"is-style-alert wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\">Snapshots cannot be associated with a VM prior to un-protecting it from JetStream DR. This is a limitation of the VMware VAIO framework.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Solution<\/h2>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li class=\"\">Remove any snapshot currently associated with the VM.<br><br><\/li>\n\n\n\n<li class=\"\">Consolidate the VM to ensure any prior snapshot deletion is properly merged back into the base virtual disk.<br><br><\/li>\n\n\n\n<li class=\"\">Retry un-protecting the VM from JetStream DR.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Problem Attempting to un-protect a virtual machine from JetStream DR fails and displays the message \u201cFailed to detach storage policy from protected VM.&#8220; Troubleshooting Un-protecting a VM may fail for reasons related to snapshots: Solution<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"nf_dc_page":"","footnotes":""},"ht-kb-category":[92],"ht-kb-tag":[214],"class_list":["post-5986","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-troubleshooting","ht_kb_tag-vmprotection"],"_links":{"self":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb\/5986","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/comments?post=5986"}],"version-history":[{"count":2,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb\/5986\/revisions"}],"predecessor-version":[{"id":5991,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb\/5986\/revisions\/5991"}],"wp:attachment":[{"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/media?parent=5986"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb-category?post=5986"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/jetstreamsoft.com\/portal\/wp-json\/wp\/v2\/ht-kb-tag?post=5986"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}