Alarm Messages
Email alarm notifications can be sent to alert the administrator when certain activities have occurred on the system.
| Alarm | Status | vCenter Entity | Note |
|---|---|---|---|
| Protected domain recovery complete | Alert | Cluster | Failover, failback or restore of a protected domain on a cluster is complete. |
| Protected domain failure | Error | Cluster | Failover, failback or restore of a protected domain has failed. |
| Test failover ready | Alert | Cluster | Test failover of a protected domain is ready for testing. |
| Test failover failed | Warning | Cluster | Test failover of a protected domain has failed. |
| Application write backpressure warning | Warning | Cluster | Application write backpressure has been applied for a period exceeding 5 consecutive minutes. |
| Bitmap mode warning | Warning | Cluster | Bitmap mode has been applied for a period exceeding 5 consecutive minutes. |
| VM protection cancelled | Alert | VM | Protection has been cancelled for a VM. |
| DR Store (Replication Log Store) unavailable | Error | VM | The DR store for a DRVA is unavailable. |
| DRVA restarted | Alert | VM | The service for a DRVA has been restarted. |
| DRVA unreachable | Error | VM | The DRVA VM has been unreachable for a period exceeding 5 consecutive minutes. |
| Runbook execution failed | Alert | Cluster | Runbook execution for a protected domain has failed. |
| Failback process interrupted | Warning | Cluster | The failover site could not be stopped during the final stage of the failback process for a protected domain. |
Email Service for Alarms
Set up an SMTP email service to deliver alarm messages to recipients. The SMTP sender is set up directly in the vCenter. The SMTP receiver is set up under the Configurations tab.
SMTP Sender
- Select the vCenter server in the Navigator pane then click the Configure tab. Click General (under Settings) then click Edit.
- On the Settings screen, click Mail and enter information about the Mail server and Mail sender. Click the Save button to save the changes.
- On the Settings screen, click Advanced Settings then click the Edit Settings button.
- Use the filter to search for “smtp” then enter the SMTP server password. Click the Save button to save changes.
Email Receiver
- From the JetStream DR interface of the MS, click the Configurations tab then click the Alarm Settings link.
- Enter the email address of a recipient to receive email alarm notifications then click the Add Email button. The email will appear in the list below. Select the entry from the list and click the action icons to edit or remove the entry. Multiple email recipients can be created using this process. Click the Submit Change button when done.
Alarm Notification
Alarm notifications will automatically be emailed from the system to all recipients when any of the monitored events occur. The history of alarms can be viewed from the Events and Issues screens of vCenter managed entities (refer to the Alarm notification table above).
- To view generated events:
- Select the vCenter server or vCenter entity in the Navigator pane.
- Click the Monitor tab > Tasks & Events > Events.
- To view warnings or errors:
- Select the vCenter server or vCenter entity in the Navigator pane.
- Click the Monitor tab > Issues and Alarms > Triggered Alarms.
