JetStream Software Portal

Unable to Establish CIM Communication

This article applies to all JSDR software versions.

Problem

The following error message may appear when unconfiguring a cluster.

Solution

The error message can appear if any VMs or virtual disks are still associated with the JetStream DR storage policies that should be manually cleaned up from the vCenter server and VM storage policies section.

  1. Select a VM from the cluster.
  2. Click Edit Settings.
  3. Select the disk and change the storage policy to “default” then save it.

To identify which VMs have a JetStream storage policy attached, select a cluster then click Configure > I/O Filters then select the IO filter “jetdr”. A list of host(s) will be displayed. Click a VM number link to display the name(s) of the VMs with a JetStream storage policy.

Storage policies serve as primary channels through which data is included during data protection operations.

Was this article helpful?

Related Articles

Can We Help You?

Can't find what you're looking for?
Contact JetStream