JetStream Software

Troubleshooting

Articles that tell users how to resolve specific product issues. Broader technical discussion (e.g. white papers) should go under Tech Tips.

JetStream DR Troubleshooting Guide

This documentation provides guidance and troubleshooting techniques to help remediate common issues that have been encountered by users and administrators...

Download vCenter Support Log Files

How to generate and download ESXi log files for analyzing performance and troubleshooting problems. vSphere Web Client When the vSphere...

Verifying DRVA Port and Services

Check DRVA Port Status Check DRVA Service Status Example

DRVA Connection Error

Problem DRVA connectivity issues may be encountered: Solution The DRVA can lose connection for multiple reasons. Check the following:

Unconfigure Cluster Error

Problem The following error message may appear when unconfiguring a cluster. Solution The error message can appear if any VMs...

Need Support?

Can't find the answer you're looking for?
Contact Support