Collect virtual machine log records necessary for tracking activity and debugging individual VMs.

Instructions

  1. Navigate to the Datastore where the VM is hosted.
  2. Go to Files.
  3. Search for the VM by name.
  4. Select all instances of vmware.log files (ending with the extension ".log").
  5. Click the Download option.

Figure 18: Select and download all files with the ".log" extension.

  1. The logs will be delivered bundled together as a single .zip file.
  2. Provide the log bundle to the JetStream Software support team.